Report a Lost or Stolen Card – In the event your debit card is lost or stolen, call 1-800-554-8969.
Put a Hold on Your Card – You can also place a hold on your debit card through our Mobile app using the Cardvalet options.
Update Debit Card Pin – If you need to activate, update, or change your current debit card pin number, please call 1-800-992-3808.
Fraud Department – If you suspect fraud, unauthorized account activity, or have received a call from our fraud department regarding suspected fraud, please call 1-866-948-3514.
Other Questions? Contact Us – For all debit card and online banking issues that may occur during business hours, please call our electronics department at 1-985-384-2100.
Community Cash ATM Network
Your business doesn’t stop when you’re out of town – neither should your access to ATMs.
M C Bank is a member of Community Cash ATM Network, providing you with access to hundreds of surcharge-free ATMs. Simply search online for locations near you.