Message from the CEO |
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Dear clients and friends, In 2024 we are continuing to focus on our mission, vision, and values that we developed last year. Our mission is to offer a human-centered approach to banking solutions and strengthen the communities we serve. Our vision is to be more than a bank, a place that helps you grow. And our values that guide our everyday decisions are: collaborative, curious, data-driven, human-centric, and resilient. We know that if we live by these principles, our client and associate experience will be exceptional. I recently came across a Wall Street Journal article that speaks directly to our mission, vision, and values. It explained that many clients still want that personal relationship – or human-centered – approach to banking. While big banks have invested billions in technology, it often boils down to exceptional customer service that wins over a client. And to that point – we have the technological capabilities of the big banks, but, of course, the local and personal touch of a community bank remains at our core. We continue to see good activity in loan demand and deposit gathering and have been particularly successful with our Treasury Management offerings. We also have a new Chief Marketing Officer who not only is helping with M C Bank’s marketing but is also building out digital marketing tools and services for us to offer our business clients. We have a vested interest in seeing our clients grow and thrive, and we know that this unique offering can help our business clients. If you currently bank with M C Bank, thank you and I welcome any feedback you have. If you do not bank with M C Bank, please let me know what we need to bring you on board as a client. I’m looking forward to another great year ahead.
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